Notification Preferences
How buyers and sellers choose which optional marketplace emails they want to receive.
Buyer Notifications
Buyers can manage optional emails for saved search alerts, messages, order updates, returns, disputes, support tickets, and feedback reminders.
Buyer notification preferences let members decide which optional marketplace emails they want to receive while still keeping important account and security messages available when needed.
This is useful for buyers who want fewer emails but still need order, support, or saved-search information available in their account.
- Review saved search alert preferences.
- Keep order and message notifications enabled if you rely on email updates.
- Check account pages for activity even when emails are off.
Seller Notifications
Sellers can manage optional emails for seller orders, messages, offers, returns and refunds, and feedback reminders.
Seller notification preferences help sellers manage email volume for orders, messages, offers, returns and refunds, and feedback reminders.
Busy sellers can use these settings to reduce noise while still watching the Seller Centre dashboard for operational work.
- Keep order and message emails enabled for active selling.
- Review offers and returns regularly from Seller Centre.
- Use dashboard counts as a backup to email alerts.
Important Account Emails
Important account, security, and policy emails may still be sent when needed.
Some emails may still be sent when they are important for account access, security, marketplace policy, or required service updates.
This keeps the marketplace able to send essential information even if optional marketing or workflow alerts are disabled.
- Optional emails can be controlled from preferences.
- Important account emails may still be sent.
- Update the account email address if it changes.